Understanding Behaviour Guide

Learn to recognize that behaviour is a form of communication and develop compassionate, effective responses to common behaviours encountered in dementia care.

Core Principles of Behaviour Analysis

Behaviour is Communication

  • • All behaviour has meaning
  • • Look beyond the action to understand the message
  • • Consider what needs might be expressed

Person-First Approach

  • • Focus on the person, not the behaviour
  • • Consider the individual's history and preferences
  • • Recognize that behaviours are not deliberately difficult

Environmental Factors

  • • Assess how the environment might contribute
  • • Consider triggers that may prompt certain behaviours
  • • Adapt surroundings to support needs

Behaviour Analysis

Agitation and Restlessness

Pacing, fidgeting, or appearing anxious and unable to settle

Possible Causes

  • • Physical discomfort or pain
  • • Medication side effects
  • • Overstimulation from noise or activity
  • • Unmet needs (hunger, thirst, toileting)
  • • Feeling lost or insecure

Select Your Approach

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Practical Tips for Responding to Behaviours

Do

  • ✓ Look for patterns in when behaviours occur
  • ✓ Consider physical causes first (pain, hunger, etc.)
  • ✓ Respond with calm, reassuring communication
  • ✓ Adapt the environment to reduce triggers
  • ✓ Use validation rather than correcting or arguing
  • ✓ Document behaviours to identify patterns

Don't

  • ✗ Take behaviours personally or as intentional
  • ✗ Argue or try to use logic to correct
  • ✗ Rush or force compliance with care
  • ✗ Use restraint or punishment for behaviours
  • ✗ Label the person as "difficult" or "problematic"
  • ✗ Overmedicate to manage behaviours without trying other approaches first
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